FAQ

How to turn the Verifone e355 on?

Keep on pressing the [GREEN] key until the screen lights up.

How to turn the Verifone e355 off?

Keep on pressing the [RED] key until the reader turns off. 

How to scroll up and down in the menu? 

Press the sign * to scroll up and # to scroll down.

How to change the password? 

Enter the Engineering Menu by pressing the [YELLOW] and [1] Keys at the same time. Enter "12345678" as the password. Click on "Password" and enter the new one. Press the  [GREEN] Key to validate and exit the “Engineering menu” by pressing the [RED] key.

What if the reader show "Comms Error"?

This means that the Verifone e355 could not connect to the Wifi. Please verify your Wifi settings here and set them again if necessary. If this does not help, restart the card reader.

How can I verify if the e355 is reachable within the network?

Open a command line and run  telnet <ip> <port>. If the device is reachable, it will connect and show "Device powered on".

 

Can we help you?

If you cannot find your answer, contact us and we'll get in touch with you soon.

© Copyright 2020 Payworks GmbH. Legal.